The right reply to every review, published in one click.

Only if you decide so. By default, Replik suggests a reply and you approve it. You can turn on automatic publishing for each business: you choose the delay (1 to 72 hours) and the minimum rating of the reviews concerned. A countdown is shown under each suggestion, and you can edit it, publish it yourself or pause publishing at any time.

Only Google can remove a review, and only when it breaks its rules: fake review, conflict of interest, off-topic, insults, personal information… A harsh review of a genuine experience stays online, and your reply is what makes the difference. When a review is abusive, you choose the ground and Replik writes your claim and the case file, with links to Google’s forms, then follows its outcome. 1.50 Sun per claim, refunded automatically if the review is not removed within 90 days.

Yes, and that is often where it is most useful: it suggests a factual, courteous reply without aggressiveness, which reassures the future customers who will read it. You can give it the context you want to put forward.

A published reply costs a few cents’ worth of Suns (see pricing), with several possible versions for the same review. No subscription: you only pay for what you publish.

Never. You sign in with the official “Sign in with Google” button and authorize Replik to manage your profile’s reviews. You can revoke this access at any time from your Google account.