The silence of the satisfied
A delighted customer leaves happy… and forgets about it. A disappointed one takes the time to write.
Get more reviews
More positive reviews, without pushing.
The vast majority of your customers are satisfied, but it is mostly the unhappy ones who write. A well-placed QR code or NFC display invites the others to share their experience, at the right moment.
Happy customers do not think of leaving a review. Often, you just need to ask.
The wrong moment
Asking for a review by email three days later is too late: the emotion has passed.
A stagnating rating
Few recent reviews mean a frozen rating and a profile that is less visible than your competitors’.
QR codes
One QR code per touchpoint
Counter, table, waiting room, invoice, service vehicle: create as many QR codes as you have moments of satisfaction. One scan, and your customer lands directly on the review form of your Google profile.
- One named QR code per location
- QR code image to download and print
- Direct link to the review form, to send by text or email
NFC displays
The simplest gesture: tap your phone
The NFC displays in the Replik shop combine an NFC chip and a QR code: your customer simply taps their smartphone to open the review page. Quick, elegant, no app to install.
- Table stands and plaques ready to place
- Linked to the QR code of your choice
- Ordered directly from your account
Tracking
Know what works
Each QR code has its own statistics: number of scans over time, device type, town. You know which locations work best and where to place your displays.
- Scans per QR code and per period
- Device and town for each scan
- Comparison between your locations
Get more reviews
Frequently asked questions
Is it allowed to ask for reviews?
Yes, as long as you ask all your customers, without any incentive and without filtering out negative reviews. That is exactly what Replik QR codes offer: an open invitation that leads to Google’s official form.
Do I need an app to scan?
No. The camera of every recent smartphone reads QR codes, and most also read NFC chips.
How much does a QR code cost?
Creating QR codes is included in your Replik account. Physical NFC displays are available in the shop, to order from your account.
Replik
Other features
Reply to reviews
Accurate AI replies, published in one click
Catch up on reviews
All your pending reviews handled at once
Analyze your reviews
What your customers really say
Track your competitors
Their strengths, their weaknesses
Post on Google
Posts written by AI, approved by you
Manage your Google profile
Complete profile, AI audit and alerts
Google insights
Views, calls and search keywords
App Store & Google Play reviews
Your app reviews: bugs, requests, replies
AI visibility
What ChatGPT and Gemini say about you
Start by measuring your starting point
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